
Credit cards. Are they here to help or push you deeper into financial rut?
A friend of mine recently expressed how the snail-paced delivery of the statement of account had cost her unwanted interest fees for delay in payment.
Whose fault is it? The bank sent the statement through snail mail which reached the credit card holder days after due date; thus making her pay additional fees for interest.
This is not at all fair. She would like to pay on time so she won't have to pay double interest but it seems like the bank in charge is making this impossible.
There is a local branch in the city so why can't they do something to help their customers maintain good credit standing?
Are they really here to help?
